Spoiler: It’s not because they love comparing treatment plans while sipping wine at home.

Every dentist has been there. You craft the perfect treatment plan. You explain it with the charm of a TED Talk speaker and the clarity of a NASA engineer. You even throw in a model of a tooth that you bought at a conference in 2012.

And the patient?

They squint. Nod slowly. And say those four infamous words:

“Let me think about it.”

Translation:

“I’m scared of the price, my insurance is confusing, and I’d rather go home and watch Netflix than talk about periodontal disease right now.”

Let’s be honest, case acceptance isn’t just about communication—it’s about psychology, money, trust, and the eternal mystery that is dental insurance.

But what if we told you there’s a tool that could turn more “I’ll think about it” into “Where do I sign?”
And no, it’s not a hypnosis course or a free whitening pen.

The Real Reason Patients Say No

You might think patients reject treatment because they don’t want it.

Wrong.

Most of the time, they say no because they:

• Don’t understand the value

• Think insurance should pay for everything (like it’s the dental version of Amazon Prime)

• Don’t have the cash and are too embarrassed to say it

• Hate surprise bills more than they hate flossing

And honestly, can you blame them? The traditional insurance model is about as transparent as your 5-year-old when they swear they didn’t eat the last cookie.

So if you’re trying to increase case acceptance while still shackled to PPO plans and their spaghetti bowl of exclusions, downgrades, and "alternate benefits"—you’re basically fighting with a Nerf bat.

Enter BoomCloud: Your Secret Weapon for “Yes!”

If you haven’t checked out the article from the brilliant minds over at BoomCloud (linked below), you’re seriously missing out:
Dental Case Acceptance Guide by BoomCloud

In it, they break down why membership plans—yes, those magical unicorns of recurring revenue and patient loyalty—can drastically improve treatment acceptance. And they do it without putting you to sleep or requiring a PhD in behavioral economics.

Here’s why BoomCloud gets it:

• They understand patient psychology.
  Their article walks you through how to remove financial barriers in a way that actually works.

• They simplify membership plans.
  (Not like those DIY spreadsheets that live in a dusty folder on your desktop titled “Someday.”)

• They give you recurring revenue and peace of mind.
  With BoomCloud, you’re not just selling cleanings—you’re building relationships and loyalty. Also, did we mention recurring revenue? Because we really, really should.

• They help patients say yes to treatment without relying on insurance.
  When patients feel like they have control over their benefits, they’re far more likely to invest in their care.

Real Talk: Membership Plans Make Case Acceptance Easier

Imagine this:

Your patient is uninsured, they need two crowns and a cleaning, and you drop the total cost like a truth bomb. Instead of panic, they shrug and say:

“Oh cool, I signed up for your membership plan, so let’s get it started.”

Cue confetti.

That’s the power of a well-designed membership plan. And BoomCloud’s article? It’s the roadmap.

Final Thoughts: Don’t Let “I’ll Think About It” Win

The truth is, if you want to improve case acceptance, you have to tackle the financial conversation head-on. And that means giving patients tools that help them say yes—not vague promises that their PPO will “probably” cover it.

So, go read BoomCloud’s article. Like, now.
Here’s the link again

Then, when you’re ready to actually do something about all those declined treatment plans, partner with BoomCloud to build a membership program that works—for you and for your patients.

And next time someone says “I’ll think about it,” you can smile and think:

“That’s cute. You won’t have to.”

Benjamin Tuinei

Founder - Veritas Dental Resources, LLC
Phone: 888-808-4513

Services:
PPO Fee Negotiators | PPO Fee Negotiating | Insurance Fee Negotiating
Insurance Credentialing | Insurance Verifications

Websites:
www.VeritasDentalResources.com | www.VerusDental.com