Should a Slow Dental Practice Consider Joining Insurance Plans to Attract New Patients?

Should a Slow Dental Practice Consider Joining Insurance Plans to Attract New Patients?

March 07, 20253 min read

The Case for Joining Insurance Plans

If your practice is experiencing a slowdown, joining insurance networks can provide several advantages:

1. Increased Patient Volume

  • Many patients seek in-network providers because their insurance plans cover a higher percentage of treatment costs and there is less out of pocket for the patient. 

  • Being listed as an in-network provider increases visibility among insured patients. 

  • Patients who might otherwise hesitate due to cost concerns may be more likely to visit an in-network practice.

2. Enhanced Marketing and Patient Acquisition

  • Insurance directories serve as marketing tools, making it easier for potential patients to find your practice.

  • Patients with insurance often prefer in-network dentists, giving you access to a built-in patient base.

  • Word-of-mouth referrals may increase, as insured patients recommend your practice to family and friends with the same coverage.

3. More Consistent Scheduling and Revenue Flow

  • Even though reimbursement rates are lower, a higher patient volume can create a more stable and predictable income stream.

  • Regular hygiene appointments and exams from insurance patients can lead to increased treatment opportunities.

  • A well-managed insurance-based model can help fill empty chair time and keep staff productive.

The Downsides of Joining Insurance Plans

Before signing up, it’s important to consider the potential drawbacks:

1. Lower Reimbursement Rates

  • Insurance companies set negotiated fee schedules, which may be significantly lower than your usual fees.

  • Profit margins on certain procedures may be reduced, requiring careful financial planning to maintain profitability.

2. Increased Administrative Burden

  • Processing insurance claims, handling pre-authorizations, and managing denials require additional time and staff resources.

  • If claims are not properly submitted or followed up on, reimbursement delays can disrupt cash flow.

3. Potential Impact on Patient Care and Experience

  • Some insurance plans may limit treatment options or require downgrades to lower-cost alternatives, which can impact patient satisfaction.

  • High patient volume from insurance-driven traffic may reduce the amount of time available for each patient, affecting the quality of care or even your stress level and overall health.

Alternative Strategies to Grow Your Practice Without Joining Insurance Plans

If the drawbacks of joining insurance networks seem too significant, consider these alternative approaches to attract new patients:

1. Implement an In-House Membership Plan (boomcloudapps.com is our recommendation) 

  • Offer a private membership plan with affordable, predictable pricing for uninsured patients.

  • Provide discounts on treatments while maintaining control over your fees and patient relationships.

2. Enhance Marketing Efforts

  • Invest in local SEO, social media marketing, and online advertising to attract fee-for-service patients.

  • Offer promotions for new patients, such as gift cards for new patients or other perks that people in your community find attractive. 

3. Improve Patient Retention and Referral Programs

  • Focus on creating an exceptional patient experience to encourage referrals.

  • Offer referral incentives, such as credits toward future treatment or small gifts.

Final Verdict: Should You Join Insurance Plans?

Joining insurance networks can be a viable strategy for attracting new patients if your practice is slow, but it’s important to weigh the financial impact, administrative workload, and potential effects on patient care. If the trade-offs align with your long-term business goals, insurance participation may be beneficial. However, if maintaining higher fees and patient relationships is a priority, alternative strategies like in-house membership plans and targeted marketing may be a better approach.

Before deciding, analyze your current revenue, patient demographics, and operational capacity to determine if insurance participation aligns with your practice’s vision and financial goals.

Benjamin Tuinei is a leading expert in PPO strategies and fee negotiations, recognized by multiple state dental associations and continuing education institutions. Since beginning his dental career in 2007, he has helped over 9,000 dentists improve insurance reimbursements, influencing more than $5 billion in negotiated revenue. His expertise in restructuring billing departments increased collections from 65% to 98%, and his negotiation skills with third-party payors boosted insurance revenue by nearly $1 million, earning widespread recognition from dental practices across several states.

Benjamin Tuinei

Benjamin Tuinei is a leading expert in PPO strategies and fee negotiations, recognized by multiple state dental associations and continuing education institutions. Since beginning his dental career in 2007, he has helped over 9,000 dentists improve insurance reimbursements, influencing more than $5 billion in negotiated revenue. His expertise in restructuring billing departments increased collections from 65% to 98%, and his negotiation skills with third-party payors boosted insurance revenue by nearly $1 million, earning widespread recognition from dental practices across several states.

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