
Closing the 13% Gap: Overcoming the Fear of Dropping PPOs
![[HERO] Closing the 13% Gap: Overcoming the Fear of Dropping PPOs [HERO] Closing the 13% Gap: Overcoming the Fear of Dropping PPOs](https://ci3.googleusercontent.com/meips/ADKq_NaxI5ynI4pSlNJ1E-c8ZEKU0GW0YBDUU5hyuRGyGWD5qRH20uXvsyWz2m_imk-r7Y9kztI1-bRaziPFGHd1iQ=s0-d-e1-ft#https://cdn.marblism.com/8G6YqqxCuyV.webp)
Let’s be real for a second. You’ve been at the study club, or maybe just scrolling through a dental forum at 11:00 PM, and the conversation inevitably turns to the "Big Bad." No, not a failed root canal: the PPOs.
Everyone is talking about it. "I’m dropping Delta this year," or "Cigna is out the door by Q3." It feels like a revolution is brewing. You feel the fire in your belly, you look at your mounting write-offs, and you think, This is it. I’m taking my practice back.
But then, Monday morning hits. You see your schedule, you look at your team, and that fire in your belly turns into a cold knot of anxiety. You start thinking about Mrs. Higgins, who has been coming to you for fifteen years and happens to have that one PPO you hate. You think about the empty chairs. You think about the overhead.
And just like that, the plan to drop the PPO goes back into the "maybe next year" drawer.
If this sounds familiar, you aren’t alone. In fact, you’re part of a very specific, very frustrated group. Recent data shows that while 35% of dentists planned to drop PPOs, only 22% actually pulled the trigger.
That’s a 13% gap.
Thirteen percent of your colleagues stood at the edge of the diving board, looked at the water, and climbed back down the ladder. At Veritas Dental Resources, we call this the "Fear Gap." And today, we’re going to talk about how to close it.
The 13% Gap: Why We Freeze
Why do we have a 13% discrepancy between intention and action? It’s not because dentists are indecisive. It’s because the insurance companies have spent decades masterfully gaslighting the dental profession.
They’ve built a system designed to make you feel like you’re a guest in your own practice. They’ve convinced you that without their "blessing" (read: abysmal reimbursement rates), your waiting room will turn into a ghost town.
> Insurance Company Translation:
> "We provide you with a steady stream of patients to ensure your practice's success."
>
> What they actually mean:
> "We provide you with a high volume of patients so we can keep 40% of your production for doing absolutely nothing while you work twice as hard."
The fear is real, but it’s manufactured. The two biggest monsters under the bed are patient loss and schedule instability.
You’re worried that if you drop a plan, every single patient on that plan will vanish. You’re worried your staff will quit because they’re tired of explaining why "Dr. Smith isn't in-network anymore." You’re worried that the 10-15% of your patients who might leave will break the business.
But here’s the kicker: You’re already losing. Every day you stay in an underperforming contract, you’re losing more than just money: you’re losing time, quality of life, and the ability to provide the level of care you actually want to give.

The "Safety in Numbers" Fallacy
We often think that if we just wait for "the right time" or for more dentists in our area to drop the plan first, it’ll be safer. Spoiler: The insurance companies aren’t going to suddenly grow a conscience and offer you a 20% raise because you were "loyal."
The 13% who hesitated are often waiting for a sign from the insurance gods. They’re waiting for a miracle. But at Veritas, we don’t believe in waiting for miracles. We believe in revenue optimization.
When you look at the 22% who actually did it, they didn't just wake up one morning and stop taking insurance. They didn't burn sage and offer a prayer to the reimbursement gods. They had a strategy. They had leverage. And most importantly, they realized that the fear of staying was finally greater than the fear of leaving.
Turning Fear into Leverage: The Veritas 7-Step Process
At Veritas Dental Resources, we’ve spent years in the trenches. Our founder, Benjamin Tuinei, didn't build this company to just "complain" about insurance. He built it to beat them at their own game.
We realized that the reason for the 13% Gap is a lack of a clear, predictable path. You can’t just jump; you need a bridge. That’s why we developed our proprietary 7-step negotiation and optimization process.
We don't just "drop plans" for the sake of it. We look at the data. We find the leverage. We negotiate. And if the insurance company refuses to play ball? We show you exactly how to exit without the "Ghost Town" side effects.
What does this look like in practice?
Data Analysis: We look at your actual production, not just what the insurance company says they’re paying you.
Contract Optimization: Often, you’re in the wrong "version" of a contract. We fix that.
Negotiation: We speak the language of the insurance companies. We know their "floor" and their "ceiling."
Strategic Resignation: If a plan is toxic, we help you walk away with a communication plan that keeps your patients in your chairs.
By following a structured process, that 13% Gap disappears. The fear is replaced by a spreadsheet. And let’s be honest: as dentists, we all feel a lot better when there’s a predictable protocol to follow.

The Reward: 10-35% Higher Reimbursements
Let’s talk numbers, because that’s why we’re all here. When you bridge the gap and move into that 22% of dentists who actually take action, the results aren't just "slightly better." They are practice-altering.
Our clients typically see 10-35% higher reimbursements.
Think about that for a second. If you’re doing $1M in production and your write-offs are 40%, you’re only collecting $600k. If we can bump your reimbursements or optimize your PPO participation so you’re collecting even 15% more, that’s $90,000 that goes directly to your bottom line.
That’s a new piece of tech. That’s a raise for your hardworking team. That’s a much earlier retirement.
But the biggest benefit isn’t even the money. It’s the clinical focus.
When you aren't sprinting from room to room trying to make up for 40% write-offs with "volume," you can actually be a doctor again. You can spend time with your patients. You can explain the "why" behind the treatment. You can do the high-quality dentistry you went to school for, rather than the "insurance-grade" dentistry the PPOs want to force you into.
Stop Being the 13%
The gap between planning and doing is where your profit goes to die.
The insurance companies want you to stay in that 13%. They want you to be afraid. They want you to think that you are replaceable.
But you aren’t. You are the provider. You have the skills. You have the relationship with the patient. The insurance company is just a middleman with a fancy logo and a very expensive office building that you are helping pay for.
It’s time to stop asking for permission to be profitable.
Whether you’re looking to negotiate better rates or you’re ready to start the process of dropping your worst-performing plans, you don't have to do it alone. The "fear factor" is only powerful when you’re standing on the edge by yourself.
We’ve helped thousands of doctors close the gap. We’ve seen the "Ghost Town" fear proven wrong time and time again. Your patients don't come to see the insurance company; they come to see you.
Ready to Bridge the Gap?
If you’re tired of being part of the 35% who "plans" to change but the 0% who actually sees the results, let's talk. You can book a consultation with our team to see exactly where your practice stands.
We’ll look at your numbers, identify your leverage points, and give you a clear map of how to get from where you are to where you want to be.
Don't let another year go by where you work harder for less. Don't let the "Fear Gap" define your career. Join the 22% who took their practices back.
After all, the only thing scarier than dropping a PPO is realizing ten years from now how much you gave away because you were too afraid to move.
Because at the end of the day, you should be the one in charge of your practice: not a cubicle dweller at an insurance company.

Want to learn more about how we help practices thrive? Check out our About Us page or meet the Veritas Team who will be fighting in your corner.
Benjamin Tuinei
Founder – Veritas Dental Resources, LLC
📞 888-808-4513
Services: PPO Fee Negotiators, PPO Fee Negotiating, Insurance Fee Negotiating, Insurance Credentialing, Insurance Verifications
Websites: www.VeritasDentalResources.com, www.VerusDental.com

